Chapter 1489 Guiding Public Opinion

At the Ni Feng Logistics headquarters, Lu Mingliang arranged various tasks while constantly monitoring the online information and the movements of Sheng Yun Group.

Of course, Ni Feng Logistics also had a significant number of recruitment slots for Tengda's special recruitment exam this time.

Previously, Lu Mingliang, as the department head, would have been involved in the interview process. However, with Tengda's rapid development in recent years, the number of employees in each department had increased, and the amount of work needing to be handled had also grown. As a result, the heads of departments no longer participated in the interview process, instead entrusting this task to their capable subordinates.

Department heads couldn't handle everything personally; the entire department's structure needed to be updated and replaced.

The speed of development in Tengda's various departments far surpassed that of other companies, naturally leading to a faster rate of such updates.

Of course, although Lu Mingliang wasn't directly responsible for the recruitment work, he still had to inquire about it, trying his best to ensure that the special recruitment exam could bring in the talent that Ni Feng Logistics truly needed.

After refreshing the webpage once again, Lu Mingliang suddenly perked up.

It's here!

A new message regarding Sheng Yun Express quietly appeared online, quickly gaining significant attention within a short period.

The Sheng Yun Express kneeling incident: Nie Yuncheng, the president of Sheng Yun Group, personally visited the courier's home to express his condolences and waived all penalties against the courier.

Moreover, Sheng Yun Express issued a statement saying that it would resolutely safeguard the legitimate rights and interests of its couriers and thank netizens for their concern and help for the courier.

In particular, there was a video filmed at the courier's home. In the video, Nie Yuncheng patiently advised the courier.

"Although you are just an ordinary courier, you are also a member of our Sheng Yun Group. We are all brothers! There's nothing to fear about a poor family. You rely on your own hands and your own efforts to seek a better life for yourself. Labor is the most glorious thing! This incident has wronged you. It is the company's fault, and we will try our best to compensate. But you must also remember not to abandon your dignity to beg for forgiveness. If it is your own mistake, then bravely take responsibility. If it is not your own mistake, then you must argue on principle. Right and wrong, justice is in the hearts of the people!"

Nie Yuncheng's words could be described as resounding and forceful.

The courier lived in an ordinary rental house with harsh conditions, but Nie Yuncheng didn't mind at all. He held the courier's hands with both of his, comforting him while saying these heartwarming words, which were truly touching.

The courier was also very moved and even a little overwhelmed.

The big boss of Sheng Yun Group personally came to express his condolences, waiving the punishment and standing up for him... This made the courier, who had previously been disheartened by the heavy penalty, seem to see the light.

Naturally, he thanked him profusely and was extremely grateful.

Soon, this video, along with the hashtag #ShengYunExpressCourierKneeling#, saw its popularity skyrocket, even completely overshadowing the previous topic of #ShengYunExpressOverwhelmed#!

The direction of the comments section also underwent earth-shattering changes.

"Damn, just for a box of apples, you forced the courier to kneel? Is this something a human being can do?"

"Are you stupid, evil, or just stubborn? That's enough, do you have to force people to their deaths?"

"The complainant also said they don't want to be morally kidnapped? Why don't you kneel to the courier too, and kidnap him as well?"

"What a petty person, originally it was a box of apples, one was lost, and they bought you another box of free apples, and you still continue to complain? Do you have to be compensated with an orchard?"

"Just for a box of apples, look how powerful this person is, do they have to force the courier to death to be satisfied?"

"Sheng Yun Group did a good job! Punishing the courier for this kind of thing is chilling. Although it's being protective, it's being protected well! I hope they can be tougher and help the courier get justice!"

"Seriously, the courier is also very innocent in this matter. There have been too many deliveries recently. I saw the couriers downstairs at the express lockers still entering deliveries at 11 PM. They really work too hard, everyone should be considerate."

"That's right, to be honest, Sheng Yun Express is really not expensive. A single delivery fee is probably only two or three yuan, or even less. The price is so cheap, and you still have all these demands? Do you really think that spending two yuan on a delivery fee makes you God? You take advantage and still act like you're wronged, you're making a big deal out of nothing!"

"Indeed, everyone should walk downstairs a little more, take the delivery and exercise, it's pretty good."

"President Nie is still responsible! He can take the time out of his busy schedule to care about a grassroots courier. There aren't many good bosses like this. I think the recent delays in delivery are an accident and can't be solved. Give President Nie more time, I believe he can solve it properly!"

A wave of understanding voices.

Although there were also some comments supporting the complainant, these people were quickly criticized, saying that they were "inhumane" and "mean," with a tendency to criticize these people and the complainant together.

Seeing this, Lu Mingliang couldn't help but shake his head and sigh slightly.

Here we go again? The same old trick?

Although it looks like it has a lot of momentum and has reversed the situation, but...

Isn't this the old trick that Zhujia Group played?

How to solve this problem?

Not to mention President Pei, even that Young Master Tian online has already demonstrated it.

Sheng Yun Group's current behavior is the same as Zhujia Group's, which is to transfer the conflict.

Transferring the conflict between the customer and the company to the customer and the courier.

However, compared to Zhujia Group's clumsy performance, Sheng Yun Group has seized a good opportunity this time, relying on the courier's poor family and kneeling apology to stimulate the netizens' sympathy, thereby making this transfer of conflict very deceptive.

Moreover, the image of the courier and the real estate agent in the hearts of netizens is very different.

After all, real estate agents are salespersons, and most netizens don't have a good impression of this profession, because many salespeople will definitely try to fool, talk nonsense, deliberately hide shortcomings, and exaggerate advantages in order to sell not-so-good products. Over time, their reputation will be relatively poor.

But couriers are different, they all deliver express deliveries diligently and rarely fool customers or have direct conflicts with customers.

Although some couriers also quarrel with customers about delivery matters, this is a minority phenomenon after all. Most couriers leave a relatively positive image to netizens.

Therefore, many netizens naturally sympathize with couriers.

In addition, the courier kneeling, Nie Yuncheng's condolences, the angry complainant being somewhat emotional and even speaking without thinking, and some water armies fanning the flames, naturally turned the public opinion into what it is now.

It has to be said that Sheng Yun Group's response strategy is quite cunning.

This matter is indeed a friction between Ni Feng Logistics and Sheng Yun Group, but Sheng Yun Group did not point the finger at Ni Feng Logistics.

Because Ni Feng Logistics' reputation is too strong, it can't be discredited, and it is easy to cause a backlash in public opinion.

By transferring the conflict in this way, as long as Sheng Yun Group gains sympathy, clears itself, and gets through this crisis, it will be the same as resisting Ni Feng Logistics' attack.

Even those in Sheng Yun Group are very likely to be complacent at this time, thinking that Ni Feng Logistics has no way to deal with them.

Because the new hot topic of the courier kneeling has nothing to do with Ni Feng Logistics at all!

Since there is no relationship, how can Ni Feng Logistics get involved?

Run to stand up for the courier? That doesn't make sense, because Sheng Yun Group itself has already expressed condolences, and the courier is also very grateful.

Stand up for the complainant? That's unlikely, now the online public opinion is overwhelmingly pressing down, and they all think that the complainant is making trouble unreasonably. Ni Feng Logistics can't go against the trend.

If you don't help either side, it's the same as saying nothing, and it will leave a bad impression of "rubbing the heat".

Once Ni Feng Logistics participates, but not many people pay attention, it will be quite embarrassing.

It is best to be smart and not get involved in this matter.

But Lu Mingliang obviously doesn't think so.

Don't get involved? Why shouldn't I get involved?

Back then, in the Zhujia Group incident, Chi Xing Studio and Sloth Apartment were more honorable. It was only after Young Master Tian's video was released that the tenants were guided to *Real Estate Agent Simulator* and Sloth Apartment.

But Lu Mingliang has a character that doesn't ask for help from anyone. He doesn't like to go around in circles when it comes to slapping faces. He must do it himself to feel at ease.

Many people look very honest and subservient, but once these people get angry, the consequences will be very serious.

At worst, tear off the mask, expose everyone's underpants, and let everyone see.

Then you will know, whose ass is crooked, and whose ass is dirty?

As long as you get to this step, Tengda is invincible!

Lu Mingliang made a phone call to the local person in charge in Shanghai: "Contact the complainant of the courier kneeling incident, I have something to say to him."

"I'll book a ticket and go to Shanghai."

...

Late at night.

The Sheng Yun Group headquarters was still brightly lit.

Especially for the Public Affairs Department, this was destined to be a sleepless night.

Lao Wei's resignation didn't seem to cause much of a stir on the surface. The vice president had calmed down after a few hours of sulking and was instead happy that the negative online public opinion had gradually subsided.

Suddenly, he noticed a message and hurriedly stood up to report to Nie Yuncheng's office.

"President Nie, look at this!"

"The complainant who forced our courier to kneel for a box of apples seems to be unable to bear it anymore. He posted a Weibo, saying that he hopes to meet with you and the courier in person and is willing to talk in a live broadcast to try to solve the problem and eliminate the impact."

"What do you think, how should we respond?"

Nie Yuncheng said "Oh" and was a little surprised.

But then, a smile appeared on his face.

Why did this complainant post this Weibo? It's very simple, he's afraid of being scolded!

After the video of Nie Yunfeng going to express condolences to the courier came out, many people ran to the complainant's Weibo and scolded him, directly scolding him for thousands of comments. Ordinary people can't withstand this kind of pressure.

Can he not admit defeat?

The so-called meeting and talking is actually admitting weakness. Besides apologizing and expressing mutual understanding, what else can he do?

Could he possibly scold the courier again on the spot?

That's a live broadcast, if he's really so stubborn, he's bound to face social death.

Nie Yuncheng thought for a while and said, "Send a message, I'll go!"