"Fine." The man nodded. "Return the goods, and give me my money back!"
Chen Lishu glanced at Wang Aixiang, who understood. She went behind the counter, counted out seventeen yuan, and handed it to the man.
"With the quality of the clothes your shop sells, you'd be better off closing down early." The man dropped the money and turned to leave.
Chen Lishu looked at the onlookers and decided to speak. "Everyone, please rest assured. Our 'Shu Se' clothing store always prioritizes customers. We will never shirk responsibility for any quality issues. Whether you want to exchange or return, there are no problems."
People these days were quite reasonable. Most of the time, there were few quality issues. If this incident wasn't handled properly, it would inevitably cause dissatisfaction among the public.
Seeing her sincere attitude, the crowd thought that their shop had been open on the street for a year, and this might just be an isolated incident. Besides, Chen Lishu had already refunded the money. Without further ado, they dispersed and left.
Lu Chengming had been waiting in Zhao Hong's shop, watching the 'Shu Se' clothing store. Seeing a crowd gathered at the entrance, he called Zhao Hong over to take a look.
"I said I wanted to help you. Let's see what's happening."
Zhao Hong glanced outside and quickly pulled her gaze back. "Chen Lishu is not someone to be trifled with. Moreover, she's been running her shop on the street for so long. If you just make a scene like this, it probably won't achieve much."
"I'm not stupid. Just wait for the good news." Seeing that the person he had hired had already come out of Chen Lishu's shop and was walking towards him, Lu Chengming pushed open the door to meet him. "How did it go?"
The man grinned, showing the money in his hand. "Brother, anything you need me to do, I'll get it done perfectly for you."
Lu Chengming patted his shoulder. "I'll treat you and Da Jun to a meal another day."
The man waved goodbye and turned to leave. Lu Chengming raised his wrist to check the time, then entered the shop, informed Zhao Hong, and left as well.
...
The child suddenly fell ill with a fever. Lin Xiaohui had to ask for leave from the daycare to take him to the hospital. Lu's mother was only responsible for notifying them; she didn't even accompany them.
The child was already over a year old. Because of the fever, he cried incessantly. Lin Xiaohui could only hold him in her arms. It was a hot day, and in no time, she was sweating profusely, her mood growing increasingly irritable.
"Cry, cry, cry, all you do is cry. You're just a debt collector, crying your eyes out. Go ahead and die crying!" Losing her patience, Lin Xiaohui placed the child on the long bench outside the clinic.
"Comrade, the child is young and uncomfortable when he's sick. You need to be more patient." A woman nearby, unable to stand it, spoke up.
"It's not your child, so why are you meddling? You're going to cry everywhere anyway, so you might as well cry on the bench."
The woman was momentarily stunned by her words. She glanced at the child, who was crying as if he were about to pass out, and could only turn away helplessly.
Seeing Lin Xiaohui's attitude, the other people around them wisely kept quiet.
"The child must be uncomfortable. Why don't you take him inside first?" A man queuing ahead spoke up.
"Thank you." Lin Xiaohui didn't stand on ceremony. Hearing the nurse call the next person, she directly took the child inside.
The doctor measured his temperature and confirmed he had a fever. After examining him, he gave the child an antipyretic injection and prescribed medication.
Lin Xiaohui struggled to carry the child home. She happened to see Lu Chengming leisurely coming from across the street, and she was instantly furious.
"Where have you been all day? You don't even care when the child is sick. Are you even his father?"
"Yangyang is sick again?" Lu Chengming frowned and walked over to take the child from Lin Xiaohui's arms. "Did you go to the health clinic?"
"What else would I do?" Lin Xiaohui said irritably. "Waiting for your child to die early."
"Watch your mouth. Do you curse your own son like that?"
"Where were you today? Have you hooked up with some vixen again?"
"Lin Xiaohui, I can't be bothered with you." Lu Chengming said, carrying the child into the house.
He didn't deny that, in Lin Xiaohui's eyes, he was acting guilty. He quickened his steps and followed her into the house.
"You didn't even come to pick me and the child up when we stayed at my sister's place for so long. Lu Chengming, do you have someone else outside?"
"The child needs to sleep. Keep your voice down. If you keep pestering me, don't blame me for taking action."
"Fine, Lu Chengming, you want to hit me, don't you? What did you promise my brother-in-law? I'm telling you, if you dare to lay a hand on me, I'll have him beat you up!"
Lu Chengming endured for a moment, then couldn't help but slap her.
"You dare to hit me!" Lin Xiaohui was stunned for a moment, then lunged at Lu Chengming. Soon, the couple began to fight again, and the child beside them started crying in fright...
Four or five days had passed since the customer's return request. Fortunately, people still trusted the brand of the 'Shu Se' clothing store, and it hadn't had any major impact.
On this day, two customers entered the shop. As Wang Aixiang greeted them, a man followed closely behind them.
"Comrade, your shop's clothes have quality issues. I bought this for my wife, and you see, the sequins fell off after less than two days of wear."
The other two customers heard the man's words and exchanged glances.
"I heard that the bell-bottom pants from this shop were returned a couple of days ago because someone came to the shop. Now the short-sleeved shirt is like this. Maybe we should look somewhere else."
Another customer nodded. The two of them put down the pants they were about to try on and turned to walk towards the door.
"Two comrades!" Wang Aixiang had just spoken when she was interrupted by the man. "I'm here to return goods. Shouldn't you deal with my problem first?"
Seeing that the two had already left the shop, Wang Aixiang had no choice but to pick up the short-sleeved shirt the man mentioned. It was indeed from their shop. However, after the previous quality issue, she and Chen Lishu had re-inspected every single item to ensure there were no oversights before putting them on sale. If one time was a coincidence, then two times would make one think.
"Comrade, all the clothes in our shop have undergone strict inspection. Moreover, the sequins are all hand-sewn. Unless the threads are cut with scissors, this situation is impossible."
"Are you trying to welch and refuse to admit it? You're slandering me by saying I deliberately cut the threads?"
"Come, everyone, take a look at this black shop. They clearly have quality issues but refuse to admit it, and they're trying to smear me..."
The matter had already subsided. Wang Aixiang was afraid that if he continued to make a scene, it would attract everyone. The two customers who had just left were already gone because of this incident. No matter what, she couldn't let him escalate it.
Even though Wang Aixiang felt extremely wronged, she still returned the goods for him.
Although she had intervened promptly, the news of the poor workmanship of the 'Shu Se' clothing store still spread little by little. The most direct impact was that the number of customers in the shop had significantly decreased.
Therefore, when Chen Lishu arrived, Wang Aixiang quickly explained the entire situation to her.