"Fine, I'll wait for your news."
After pestering for another half hour and seeing that she couldn't get the account banned immediately, Shu Shu finally backed down.
After the Penguin customer service representative hung up the phone, the young woman cursed, "SB."
Then she created a ticket, preparing to submit it to the higher department.
However, after checking Wang Yue's QQ number through his game ID, the young woman was stunned.
Their internal system showed Wang Yue's name in red and bold, followed by "vvvvip."
This was the first time the young woman had encountered such a situation, so she quickly reported the news to the customer service supervisor.
The supervisor was also baffled and had to report it further up.
Before long, the reply came down.
Wang Yue's QQ number would henceforth be an absolute premium user. Any complaints related to this QQ number would not be processed. Instead, the accuser would be thoroughly investigated for any violations, and if found, dealt with immediately.
Upon receiving this news, the customer service supervisor promptly shared it with her subordinates.
In the group chat, the customer service representatives erupted.
"Whoa, this treatment is almost as good as our Boss Ma's!"
"Hahaha, awesome. I've never seen a vvvvip before. How much money did they spend?"
"I don't know, but calling them 'big boss' will do."
The young woman who had received the complaint felt like her eyes had been opened today.
She suddenly felt a little sorry for the man who had been yelling earlier. Most gamers had some form of violation at some point. This meant a thorough investigation of their entire history. If they had ever violated the rules, they would be banned immediately.
The game's technical department investigated Shu Shu and found that he indeed had a violation.
A month ago, he had used software to brush for in-game currency.
He was immediately given a ten-year ban.
...
Meanwhile, Shu Shu was still bragging to Mao Mao.
Shu Shu: "Darling, I'm telling you, I shut that customer service rep down so hard they didn't dare say another word and kept apologizing to me. Just watch, I estimate the result will come out today. Once that guy gets banned, his cheating will be confirmed, and it will be our turn to triumph."
Mao Mao: "Muah~ Darling, you're the best. You're always so reliable when it comes to these things."
Shu Shu: "Heh heh, that's a given... Huh? Penguin sent me a message? So fast? It seems being fierce really works on them. These game companies are so cheap, you can't spoil them."
As he spoke, Shu Shu smugly clicked on the system message from the Penguin customer service representative on QQ.
"Upon verification, your account has recently been found to be in violation of rules in QQ Speed. It has now been banned for 3650 days in accordance with company regulations."
Shu Shu was stunned after reading it. A line of dialogue suddenly popped into his head: "What the hell?"
He rubbed his eyes hard. Yes, the message was still there.
"Impossible, they must have forgotten two words. It should clearly be 'the account you reported.'"
Shu Shu shook his head, desperately trying to convince himself.
Then, with trembling hands, he opened the game.
He had to confirm that he definitely wasn't banned!
To his dismay, as soon as he logged into the game, he was dumbfounded.
"This account has been banned until 2021-6-20 for violating community guidelines."
Shu Shu felt like a bucket of cold water had been dumped on him. His head spun, and only one thought occupied his mind: "I'm banned?"
"Impossible, it must be a mistake! I, Shu Shu, never cheat!"
Shu Shu was almost driven mad.
He had poured almost all his salary into this account. This account was his everything. He couldn't accept being banned!
Thinking of this, Shu Shu picked up the phone and called Penguin.
After waiting half an hour for a connection, Shu Shu started to curse.
The customer service representative on the other end remained silent, just listening to Shu Shu's impotent rage.
After a furious outburst, Shu Shu said, "Unban my account immediately, or I'll report you to 12315 for being a bully! You don't ban cheaters, why are you banning my account?"
The Penguin customer service representative was suppressing a laugh.
She was the same representative who had just dealt with Shu Shu. She couldn't believe the coincidence that he had called back and she had picked up again.
Seeing him still acting so arrogant, the representative was about to burst out laughing. She composed herself and said softly, "Sir, we have verified that your account has recently engaged in violations, breaching the principle of fair play and violating our company's regulations. Therefore, you have been banned in accordance with the rules."
"What rule did I violate? I never cheat when I play games! Show me!"
Shu Shu shouted excitedly.
"Sir, we have a record of your account using software to brush for in-game currency a month ago. If you do not accept the penalty, you can provide proof that your account was stolen." The young woman said, barely suppressing her laughter.
Let him be arrogant. It would be great if he were permanently banned.
These words completely silenced Shu Shu. He had indeed used cheats to brush for in-game currency. The cheat wasn't cheap either, costing a hundred a month, and it was advertised as undetectable and guaranteed not to lead to a ban. Yet, it had been easily discovered.
"I don't know what you're talking about. I never used any software."
Shu Shu stubbornly denied it.
"Sir, our system has a record of this, and it will not be mistaken. You can verify it yourself."
The young customer service representative said.
"Idiot! A bunch of idiots!"
Shu Shu snapped and hung up the phone.
Meanwhile.
Seeing that Shu Shu hadn't replied for so long, Mao Mao sent many messages.
"Darling, where did you go?"
"What was the result? Was that guy banned?"
"Where are you?"
"Where are you?"
"Hello?"
"Fine, you're ignoring me. You've got some nerve."
...
Seeing these messages, Shu Shu became agitated. He was already annoyed that his account was banned.
So he picked up his phone and quickly typed: "Are you f***ing annoying or what? Rushing me, rushing me to death?"
"Banned! My account is banned! Are you happy now?"
"You b****, get lost!"
Mao Mao, on the other end of the computer, was stunned by the scolding.
But she wasn't one to back down easily and immediately replied.
"Did you eat gunpowder or something? You said you liked clingy little kittens, which is why I sent you so many messages every day."
"Now you find me annoying, huh? I'm not serving you anymore."
"Low-life."
With that, Mao Mao blocked Shu Shu.
The two, who had been acting lovey-dovey just moments ago, had instantly become enemies.
Mao Mao logged into the game, intending to uncouple with Shu Shu. She wasn't one to let things slide.
However, as soon as she logged into the game.
"This account has been banned until 2021-6-20 for violating community guidelines."
"What the heck?!"
Mao Mao was dumbfounded.
Because she was Shu Shu's partner, she had also been investigated by the game department.
It turned out she had also used software to brush for in-game currency. It was like being punished for association.